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We offer free tours of our factory in Dandenong, Victoria - bookings are essential and can be made through the Yakult Information Service by calling the free-call number 1800 640 023. Many consumers visit the factory each year as well as primary, secondary and tertiary education groups, school holiday groups and community groups, such as Probus and Rotary. Some common questions about our factory tours answered: |
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Fully trained staff from the Yakult Information Service conduct tours of our factory, which is located at 10 Monterey Road, Dandenong, Victoria (Melways Ref. 95 6F).
The tours are conducted Monday to Friday.
The tours are conducted daily from 9.30am and take approximately 1 hour.
There is ample parking available for both cars and buses.
We can accommodate up to 30 people. Please be aware that part of the factory involves climbing four flights of stairs. However, please let us know in advance if you will require use of the lift facilities.
"Everybody" is welcome to tour the Yakult factory. Currently we have approximately 1,000 visitors a month taking advantage of this service. Many of these are primary, secondary and tertiary students. We also have visiting representatives from different industries and businesses, science clubs and consumers. Other visitors include Senior Citizens and members of community groups such as Rotary and Probus Clubs.
Visitors can view the entire production process at Yakult. This hi-tech facility incorporates some of the latest food processing equipment. This includes the manufacture of the plastic Yakult bottles, filling and packaging lines, the laboratory where all the quality control testing takes place as well as the fermentation area where the bacteria (Lactobacillus casei Shirota strain) is inoculated into a milk mixture and fermented for up to seven days.
Following the tour is a short and interesting presentation on the history of Yakult and the role intestinal flora plays in maintaining a balanced digestive system. There is also the opportunity to view the unique live Lactobacillus casei Shirota strain through the microscope and, of course, the opportunity to sample our delicious Yakult or Yakult LIGHT. This is an excellent time for visitors to have any queries answered.
